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Go to itnahub.com and click Sign Up. Choose whether you’re a Vendor or Customer. Fill in your name, email, phone number, and password. You’ll receive a verification email/SMS to activate your account.
Click Login on the homepage, enter your registered email/phone and password. If you forget your password, click Forgot Password to reset.
Go to Become a Vendor on the homepage. Fill in your business details, upload trade license/NID (if required), and submit. Our team will review within 24–48 hours.
Log into your Vendor Dashboard → click Products → Add New. Fill in product name, price, stock, and images. You can edit or unpublish products anytime from the same dashboard.
Payouts are processed weekly. Vendors can request withdrawals from the dashboard once the minimum payout balance is reached. Payments are made via bank transfer or mobile banking.
Browse products, click Add to Cart, then proceed to Checkout. Choose your payment method, confirm shipping details, and place your order. You’ll get a confirmation email/SMS.
Log in → go to My Orders. Each order shows status: Processing, Shipped, Out for Delivery, Delivered. You’ll also get live tracking updates if available.
Orders can be canceled before they are shipped. Refunds are processed within 5–7 working days after approval. For damaged/defective products, raise a ticket with proof.
We support Credit/Debit Cards, Mobile Banking (bKash, Nagad, Rocket), and Cash on Delivery (COD) in selected areas.
If you subscribe to Itnahub SaaS tools, billing is monthly or annually. You can manage and cancel subscriptions anytime from your account.
After purchase, go to My Orders → Download Invoice. For SaaS subscriptions, invoices are emailed automatically every billing cycle.
Check if you’re using the correct email/password. If forgotten, click Forgot Password. If you still face issues, raise a ticket under Technical Support.
Check your Spam/Junk folder. Make sure you’ve whitelisted support@itnahub.com. If still missing, raise a ticket.
Yes, vendors can request API access for logistics, payment, and SaaS tools. Contact Itnahub Technical Support to enable API for your account.
Our Privacy Policy is available at itnahub.com/privacy.
The Terms & Conditions are available at itnahub.com/terms.
Vendors must follow product authenticity rules, avoid counterfeit items, and ensure safe delivery. Violations may lead to suspension or permanent removal.
Submit a ticket and we’ll get back to you as soon as possible.
